our operating principles
We are and will continue to be an organization that is guided by a desire to express God's love and care for those who are sick, poor, and dying through our service. Religious motivation is at the core of our existence and we operate in accordance with the directives and policies of the Catholic health care ministry.
superior understanding of those we serve
The needs and expectations of those we serve is the foundation for service delivery and development. Our understanding of the internal and external publics we serve is constantly evolving.
We achieve quality through the continuous effort to improve our systems and processes for service delivery. We recognize that service excellence must be based on the continuous improvement of today's performance.
develop and empower people
We are committed to a learning culture where people can achieve the goals of the organization and their own personal development. We create an environment whereby individuals are motivated to reach their potential, empowered to respond to service needs and recognized for their achievements.
We practice a leadership style that is one of service, built on trust and the spirit and values of Bon Secours. We encourage leadership development and promote a shared leadership style of working together towards common, understood goals.
commitment to unmet needs
We affirm the right of all people to quality health care and work toward a just and equitable public policy. We work closely with the communities we serve to address unmet health care needs and expectations.
We develop beneficial relationships with providers, suppliers, payors, and others with a preference for those potential partners whose mission and values are most consistent with our own. We work with these partners in a manner that enables each of us to achieve common goals that respond to community needs.
long range focus
We make decisions with a focus on the long term. We look to the future with a constancy of purpose while recognizing that the successful achievement of goals is an incremental process.
We support, promote, and expand our mission through the responsible stewardship of our human, material and financial resources. We strive toward simplicity of management structures and allocate our limited resources to address the long range priorities and the needs of the System as a whole.